Ask questions. Get answers.

For faster service on an existing account, please contact WhatsApp customer service +852 5724 4131 or log in and send us an email using the secure email feature on our website. 

For new customers who are interested in opening a new account or have questions about additional products, please complete the following form. 
 


Other ways to contact us.

  • Call

    New customers
    +852-57244131
    Monday-Friday, 9:00 am to 6:00 pm (HK Time)

    WhatsApp
    +852-57244131
    Monday 5:30 am – Saturday 1:00 pm (HK Time)

  • Visit us

    Luxey International Group, Hong Kong, Ltd.
    Room 302, Gloucester Building, The Landmark Plaza 
    15 Queen's Road Central, Central, Hong Kong

    Office hours
    Monday-Friday, 9:00 am to 6:00 pm (HK Time)